Product code: FMAHIT

By Gary B. Conner

Learn how to use employee cross-training to create an in-house training program with this step-by-step guide. It provides principles, methodologies, and examples you can follow as you establish ISO-compliant training procedures and record-keeping systems. High-Involvement Training also includes sample training outlines, skill tests, and a computer disk with a spreadsheet for determining skill-based wages (saved in different formats for your convenience).